Shipping and Delivery Policy

1. Shipping Methods

At LJQ-PTT, we offer various shipping methods to ensure that your products reach you in a timely and convenient manner. The available shipping options will be displayed during the checkout process, and you can choose the one that best suits your needs.

2. Shipping Fees

Shipping fees are calculated based on your chosen shipping method, destination, and the weight or dimensions of the products in your order. The exact shipping cost will be displayed at the time of checkout.

3. Order Processing Time

We strive to process and ship orders as quickly as possible. Most orders are processed within [X] business days from the date of purchase. However, please note that order processing times may vary during high-demand periods.

4. Estimated Delivery Time

The estimated delivery time depends on the shipping method you select and your location. LJQ-PTT is not responsible for delays caused by external factors, such as weather conditions, customs inspections, or carrier issues.

5. Tracking Your Order

Once your order is shipped, you will receive a confirmation email with tracking information. You can use this information to track the progress of your delivery and estimate its arrival date.

6. Shipping Restrictions

Please be aware that LJQ-PTT may not be able to ship products to certain locations due to legal restrictions or carrier limitations. If you are unsure whether we can ship to your area, please contact our customer support team at contact@ljq-ptt.com for assistance.

7. International Shipping

For international orders, additional customs duties, taxes, and fees may apply upon delivery. These charges are the responsibility of the recipient and are not included in the product or shipping costs. Please check with your local customs authorities for more information on potential charges.

8. Lost or Damaged Shipments

While we take every precaution to ensure the safe and accurate delivery of your order, LJQ-PTT is not responsible for lost, stolen, or damaged shipments during transit. If you encounter any issues with your shipment, please contact the carrier directly to resolve the matter. If you need assistance or have questions, please don’t hesitate to reach out to our customer support team.

9. Contact Us

If you have any questions or concerns regarding our shipping and delivery policy, please contact us at contact@ljq-ptt.com. We are here to assist you and provide the best possible shopping experience.